Introduction
These Terms and Conditions govern the use of services provided by Hopfield Auto Repairs, an independent UK garage located at Unit 3A, Wilks Avenue, Questor, Dartford, DA1 1JS. By accessing our services, you agree to comply with these Terms and Conditions in their entirety. If you do not agree with any part of these terms, please refrain from using our services.
Service Agreement
a. Hopfield Auto Repairs agrees to provide automotive repair, maintenance, and related services (the "Services") to customers in a professional and timely manner, subject to the terms outlined herein.
b. Customers must provide accurate and complete information about their vehicle, including make, model, year, and any specific issues or requirements, to enable us to perform the Services effectively.
Pricing and Payments
a. All pricing for the Services will be provided upfront, either as an estimate or a fixed quote. Any additional work required will be communicated to the customer for approval before proceeding.
b. Payments for Services must be made in full upon completion of the work, unless prior arrangements have been agreed upon in writing.
c. Accepted payment methods include cash, debit/credit card, or other methods as agreed upon.
Parts and Materials
a. Hopfield Auto Repairs will utilise quality parts and materials for repairs and replacements unless otherwise requested by the customer.
b. If the customer requests specific parts or materials, they will be responsible for any additional costs associated with such requests.
c. Parts supplied by the customer will not be covered under any warranty provided by Hopfield Auto Repairs.
Warranty
a. Hopfield Auto Repairs provides a warranty for the Services rendered and the parts supplied, subject to the terms and conditions of the specific warranty agreement.
b. The warranty period and coverage will be clearly communicated to the customer before any work commences.
c. Warranty claims must be made within the specified period and will require proof of original service or part installation.
Vehicle Storage
a. If a customer's vehicle is left at Hopfield Auto Repairs for an extended period, a reasonable storage fee may be charged.
b. Hopfield Auto Repairs will not be liable for any loss, damage, or theft of personal belongings left in the vehicle during the provision of Services. Customers are advised to remove all valuables before leaving their vehicle.
Liability and Limitations
a. Hopfield Auto Repairs will exercise reasonable care and skill in providing the Services but will not be liable for any unforeseen damage, loss, or injury resulting from the provision of such Services.
b. Hopfield Auto Repairs will not be responsible for any pre-existing conditions or hidden defects in the vehicle that may affect the Services or their outcome.
c. Hopfield Auto Repairs will not be liable for any indirect, incidental, or consequential damages arising out of the Services provided.
Customer Responsibilities
a. Customers are responsible for providing accurate and complete information about their vehicle and any specific requirements.
b. Customers must inform Hopfield Auto Repairs of any changes, additional repairs, or alterations requested after the initial assessment and agreement.
c. Customers are responsible for arranging transportation to and from Hopfield Auto Repairs for their vehicle.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
Modifications
Hopfield Auto Repairs reserves the right to modify or update these Terms and Conditions at any time. Customers will be notified of any changes, and the revised Terms and Conditions will be effective immediately upon posting on our website or other communication channels.
By using our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact Hopfield Auto Repairs for clarification before proceeding with the Services.
Contact Information
If you have any queries regarding these Terms and Conditions, please contact us:
Hopfield Auto Repairs
Unit 3A, Wilks Avenue
Questor
Dartford
DA1 1JS
Phone: 020 3199 7496
